Terms of Service

Last updated: October 18, 2026. These terms cover Get Testimonials, operated by Simple Business Suite (“we”, “us”). By using the service you agree to them.

The service

Get Testimonials lets you collect, moderate and display customer testimonials, including text, photo, audio and video, with consent records, verification labels, embeds and related tools, under the plan limits described on the pricing page.

Your responsibilities

  • You are responsible for the testimonials you collect and publish, including their accuracy and your legal right to use them.
  • You must not submit, solicit or publish fake testimonials, testimonials from people who are not your customers, or testimonials conditioned on positive sentiment. Doing so can violate the FTC’s rule on consumer reviews and testimonials and is grounds for termination.
  • You must disclose incentives and insider relationships wherever a testimonial requires it, and keep verification labels accurate. Do not edit a testimonial in a way that changes its meaning.
  • You must not use the service to host unrelated files, send spam, or abuse the public collection endpoints.

Consent and releases

The service captures a submitter’s e-signed consent and release at submission and stores the record with the testimonial. You are responsible for confirming that the release covers your intended use. Our templates are provided as a starting point, are not legal advice, and we recommend independent legal review for your business.

Plans and billing

Paid plans are billed through Stripe in advance on a monthly or annual cycle. Fair-use limits in the plan descriptions apply. You can cancel at any time; access continues to the end of the paid period. Fees already paid are not refundable except where required by law.

Your content

You and your submitters keep ownership of testimonial content. You grant us the license needed to host, process, transcode and display it as you direct through the service. You can export your testimonials, and deleting your account deletes your content subject to the privacy policy retention notes.

Availability and liability

The service is provided “as is”. We work to keep it available and secure but do not guarantee uninterrupted operation. To the extent allowed by law, our liability is limited to the fees you paid in the twelve months before a claim. Nothing in these terms makes us responsible for the truth of testimonials you publish; that responsibility stays with you.

Changes and contact

We may update these terms; material changes will be posted here with a new date. Questions: support@simplebusinesssuite.com.

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